Solving
a Windows XP Boot Problem
My computer has
developed an interesting problem that I can't resolve. In short, when the
system boots, I get the error message: "Windows XP could not start because
the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM." Can you help solve this problem?
I've
seen this exact problem several times. The problem is a corrupt registry. The
solution can be complex and laborious but usually solvable. Fixing the problem
works best on a standard XP version and not an OEMinstalled version. I've fixed
the registry on OEM installations, but the steps shown here may or may not work
on some of these custom installations.
Although
the error message states that the system file is corrupt or missing, that
doesn't mean that the registry damage is restricted to the System component.
The registry has five major components?SAM, Security, Software, Default, and
System—and you need to change all five. Start by crossing your fingers.
First,
you need to boot to an XP CD-ROM and at the Welcome
to Setupscreen, press R to start the Recovery Console. A message will ask
you to pick the version of Windows you want to log on to. You'll see a
directory listing such as 1: c:\windows (if you're running only one copy of XP
on the system). Type in 1 and press enter. If you're running multiple copies of
XP, type the number of the one you need to fix. Log on with your Administrator
password.
The
fix involves making a temporary folder and copying the current registry hives
to this temporary folder, deleting the old hives in the current registry, then
repairing the registry. Here's an outline of the procedure:
At
the Recovery Console command prompt, type
md tmp
and press Enter to make the temporary
folder. Then type each of the following lines, pressing enter after each one.
copy c:\windows\system32\config
system c:\windows\tmp\system.bak
copy c:\windows\system32\config
software c:\windows\tmp
software.bak
copy c:\windows\system32\config
sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config
security c:\windows\tmp\security
.bak
copy c:\windows\system32\config
default c:\windows\tmp\default
.bak
delete c:\windows\system32\config
system
delete c:\windows\system32\config
software
delete c:\windows\system32\config
sam
delete c:\windows\system32\config
security
delete c:\windows\system32\config
default
copy c:\windows\repair\system
c:\windows\system32\config\system
copy c:\windows\repair\software
c:\windows\system32\config\software
copy c:\windows\repair\sam
c:\windows\system32\config\sam
copy c:\windows\repair\security
c:\windows\system32\config\security
copy c:\windows\repair\default
c:\windows\system32\config\default
Exit
the Recovery Console and the computer
will restart. (Don't boot back into the Recovery Console.) Now, you can restore
your system to the way it was before the registry became corrupted. To do so,
you need to find a restore point. In the System Volume Information folder,
you'll see a group of folders starting with RPx.
These folders contain the system restore
points. You need to open one of these folders to locate a snapshot subfolder.
The following path is an example of a path to a snapshot folder on my XP
system: C:\system volume information\_re store{98539E66-D85A-41E7-ACFDAE0F6CD9DE9}\RP586\snapshot.
Other RPx folders exist on a system, but I use the one with the highest x
value, which will have the latest hardware installations and hives.
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